Privacy policy

Privacy Policy

At Biyork Canada ("Biyork", "we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.biyorkcanada.com and use our services, including our product registration platform, digital marketing features, and customer content portal. 

 

By using our site and services, you agree to the practices described in this policy. 

 

Information We Collect 

  • Personal Information 

  • Name, email address, phone number 

  • Mailing/billing address 

  • Product details for registration (e.g., product type, purchase date) 

  • Images you voluntarily upload (e.g., installation photos) 

 

Technical Data 

  • IP address 

  • Browser type and version 

  • Device information 

  • Usage data and analytics (pages visited, time spent, etc.) 

 

Marketing and Communication Preferences 

  •  Preferences related to newsletters, promotions, and brand updates. 

 

How We Use Your Information We may use your information to: 

  • Process product registrations and warranties 

  • Respond to customer inquiries or support requests 

  • Collect and showcase user-submitted images (with consent) 

  • Improve our website functionality and customer experience 

  • Send promotional content (if opted-in) 

  • Analyze traffic and usage patterns to optimize marketing and product offerings 

  • Comply with legal obligations and enforce our terms 

 

Sharing of Your Information 

We do not sell your personal information. 

 

We may share your data with: 

  • Third-party service providers (e.g., website hosting, email delivery, analytics tools) 

  • Our marketing platforms to deliver targeted content (only with consent) 

  • Legal authorities if required by law or in the event of a legal process 

  • Internal teams for product improvement and customer service 

All third parties are obligated to keep your data confidential and secure. 

 

Cookies & Tracking Technologies 

  • We use cookies and similar technologies to: 

  • Keep you logged in 

  • Remember your preferences 

  • Analyze traffic patterns 

  • Improve site performance 

You can control or disable cookies through your browser settings. However, disabling them may affect your experience on our site. 

 

Image and Content Submissions If you upload images to our portal: 

  • You retain ownership of the content 

  • By uploading, you grant Biyork a non-exclusive, royalty-free license to use the image for marketing, promotional, or educational purposes  

  • We reserve the right to moderate or decline submissions that violate our content standards 

 

Data Retention 

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. 

 

Security of Your Information 

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of internet transmission is 100% secure. We encourage you to take appropriate steps to protect your own information online. 

 

Your Rights and Choices You have the right to: 

Access, update, or delete your personal information 

Opt out of marketing communications at any time 

Withdraw consent where processing is based on consent 

Request a copy of the data we hold about you 

 

To exercise any of these rights, contact us at: 

Email: info@biyorkcanada.com 

 

Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting with them. 

 

Childrens Privacy 

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. 

 

Changes to This Policy 

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Updates will be posted on this page with a revised Last Updated date. 

 

Contact Us 

If you have questions or concerns about this Privacy Policy, please contact us: 

info@biyorkcanada.com